FAQs
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All orders are assembled in our signature matte ivory gift box - complete with a matching grosgrain ribbon. We take great pride in making sure our packaging is not only beautiful but can be easily reused for other occasions. The fine excelsior packing material can be composted, recycled, or re-purposed!
For local deliveries, gift boxes are placed in a high-quality natural burlap bag and finished with a small notecard/envelope for your gift message.
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We strongly believe that cards are the first impression when it comes to gifting!
All boxes come with a complimentary notecard/envelope. Cards can come blank (to personalize yourself) or we are more than happy to help handwrite your message. And because we know the details matter - our cards are eco-friendly, locally sourced, and handmade from 100% recycled cotton rag.
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If you pre-ordered one of our curated gift boxes, your gift box will ship within 7-14 business days after the window closes (if not sooner!). All other orders, excluding custom orders, will be packed within one week of the order being placed. Please know that our team has taken great care to ensure that all orders will arrive in time for those major holidays!
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Contact orders@xoboxcompany.com and we would love to put together some tailored options for you. We offer product customization, logo placement on our signature boxes (e.g. foil blocking, embossed, multi-color screen printing), and corporate pricing that will work with a variety of budgets!